Nextcloud operations, backup, and support for SMBs
Updates, backup strategy, restore tests, monitoring, user management, and documentation. Optionally as a monthly maintenance contract — with a clear boundary between one-off project and ongoing operations.
What this is about
A Nextcloud is not a “set it and forget it” system. It needs updates, backups, restore tests, and an eye on what actually happens in production. This is where many self-run setups stumble — not for technical reasons, but because there's simply no time for it in daily operations.
Cebesco takes on these tasks reliably and with traceable documentation. You keep control of your system but don't have to handle every maintenance step yourself.
Who this is relevant for
- SMBs without an in-house IT team that want to run Nextcloud reliably
- Companies with internal IT leads who need targeted support
- Organisations that want data sovereignty but can't carry the full operational load themselves
- Existing Nextcloud installations that need to be brought into a reliable maintenance state
What Cebesco actually does
- Regular updates of Nextcloud, apps, and the underlying platform
- Backup strategy with clear retention rules
- Restore tests — because a backup that's never been restored isn't really a backup
- Monitoring of availability, storage usage, and security-relevant events
- User management: onboarding, role changes, offboarding
- Security basics: strong passwords, 2FA, session hygiene
- Documentation that stays readable even when someone else has to step in
- Regular system review with a short, understandable report
Project or ongoing operations
We separate cleanly between one-off projects — such as a setup or a backup audit — and an ongoing maintenance contract. Both are possible, depending on what you actually need.
- One-off project: defined scope, defined outcome, clear handover
- Maintenance contract: monthly flat fee, clearly bounded scope, predictable cost
- Hybrid: Cebesco handles certain areas, you handle others
Where operations alone won't help
A maintenance contract doesn't fix a fundamentally misconfigured environment. If the original setup doesn't hold up — for example unclear permission structures or a missing backup strategy — we recommend fixing the foundation first before taking over ongoing operations.